Sugiman Sugiman (2021) “PENGARUH KINERJA ROOMBOY TERHADAP KUALITAS PELAYANAN HOUSE KEEPING DEPARTMENT DI HARRIS HOTEL BATAM CENTER”, Gemawisata: Jurnal Ilmiah Pariwisata, 17(3), pp. 196–209. doi: 10.56910/gemawisata.v17i3.240.