Strategi Kepemimpinan Transformasional dalam Meningkatkan Kinerja SDM di Rumah Sakit Umum Daerah Masohi
DOI:
https://doi.org/10.56910/jvm.v11i3.743Keywords:
hospitals, HR Performance, service quality, Transformational Leadership, work cultureAbstract
This study aims to describe the transformational leadership strategy implemented in Masohi hospital and analyze its impact on the performance of human resources (HR). The research approach used is qualitative with case study design, which allows researchers to understand the phenomenon in depth in a real context. The Data was collected through in-depth interviews with eight informants, consisting of directors, field heads, room heads, and implementing staff, so that diverse perspectives were obtained from various levels of management and implementers. The data analysis process is carried out through three main stages, namely data reduction, data presentation, and conclusion/verification. The results showed that transformational leadership strategies in Masohi hospital include exemplary, inspirational motivation, innovative thinking encouragement, and attention to individual employee needs. Implementation of this strategy can improve discipline, work ethic, teamwork, and a sense of responsibility of employees in providing services to patients. In addition, it was found that the work culture built through transformational leadership can strengthen organizational commitment and improve overall service quality. However, the implementation of this strategy is not free from challenges. The obstacles that arise include complex bureaucracy, managerial competence gaps between units, as well as resistance to change among staff. This challenge requires an adaptive approach and effective communication so that the strategy can run optimally. Overall, the findings of this study confirm that transformational leadership has a positive impact on strengthening work culture and improving service quality in regional hospitals. This research is expected to be a valuable input for the development of leadership and HR management policies, not only in Masohi hospital, but also in other regional hospitals that face similar challenges.
References
Aggarwal, J. (2022). Yukl, G. A., & Gardner, W. L. (2020). Leadership in Organizations. Pearson Education, Inc. Journal of Leadership Studies, 16(3), 57–60. https://doi.org/10.1002/jls.21826
Astuti, W., Pujiyanto, T. I., & Nurhayati, S. (2023). The supervision and transformational leadership styles on nurses’ compliance in prevention and control of infection risks at a hospital in Kotamobagu, Indonesia. GHMJ (Global Health Management Journal), 6(1), 11–17. https://doi.org/10.35898/ghmj-61928
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology, 60(1), 421–449. https://doi.org/10.1146/annurev.psych.60.110707.163621
Bass, B. M., & Riggio, R. E. (2006). Transformational Leadership. Psychology Press. https://doi.org/10.4324/9781410617095
Creswell, J. W. (2019). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
Dewi Melinda, F., & Imanuddin, K. (2024). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan Rumah Sakit Sentra Medika Cikarang. EKOMA : Jurnal Ekonomi, 3(2).
Fahlevi, M., Aljuaid, M., & Saniuk, S. (2022). Leadership Style and Hospital Performance: Empirical Evidence From Indonesia. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.911640
Fiantika, F. R. , Wasil, M. , Jumiyati, S. , Honesti, L. , Wahyuni, S. , Mouw, E. , Jonata, I. , Mashudi, I. , ., Hasanah, N. , Maharani, A. , Ambarwati, K. , Noflidaputri, R. , Nuryami, & Waris, L. (2023). Metodologi penelitian kualitatif. . PT. Global Eksekutif Teknologi.
Hasibuan, M. S. P. (2017). Manajemen Sumber Daya Manusia. PT. Bumi Aksara,.
McLaughlin, C. P., & Kunk-Czaplicki, J. A. (2020). Leadership: Theory and Practice by Peter G. Northouse. Journal of College Student Development, 61(2), 260–261. https://doi.org/10.1353/csd.2020.0023
Nurjanah, S., Salsabilla, I., Ramadhan, S., Bella, T. R., Ananda, Z., & Ridwan, H. (2025). Analisis Literatur tentang Pengaruh Kepemimpinan Transformasional terhadap Mutu Pelayanan Keperawatan. Jurnal Penelitian Inovatif, 5(2), 2055–2064. https://doi.org/10.54082/jupin.1448
Phinari, H., & Innocentius Bernarto. (2020). THE EFFECT OF MOTIVATION, WORK ENVIRONMENT, AND TRANSFORMATIONAL LEADERSHIP ON NURSE PERFORMANCE (CASE IN S HOSPITAL). Dinasti International Journal of Management Science, 1(5), 685–694. https://doi.org/10.31933/dijms.v1i5.281
Putri, S. A., Nofierni, N., & Hasyim, H. (2021). Peranan Kepemimpinan Transformasional dalam Meningkatan Kinerja Pegawai pada Industri Rumah Sakit di Indonesia. Jurnal Ilmu Kesehatan Masyarakat, 10(02), 79–86. https://doi.org/10.33221/jikm.v10i02.806
Rian Iskandar, & Hariandy Hasbi. (2024). Pengaruh Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Kinerja Karyawan. JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL, 5(3), 265–278. https://doi.org/10.38035/jmpis.v5i3.1939
Rita, Y., Panjaitan, R. S., Ludovikus, L., Octavia, T., Saragih, D., Setyaningsih, T., Ernawati, E., Dachliana, D., Imelda, I., Feronica, C., Oxana, S. O., Zahra, F. Al, & Tobari, M. I. (2024). HUBUNGAN KEPEMIMPINAN TRANSFORMASIONAL DENGAN KINERJA KARYAWAN DI RUMAH SAKIT PENGAYOMAN CIPINANG JAKARTA TIMUR. Jurnal Dunia Kesmas, 13(2), 103–111. https://doi.org/10.33024/jdk.v13i2.16369
Robbins, S. P. , & Coulter, M. (2021). Management. (15th ed.). Pearson Education.
Robbins, S. P., & Judge, T. A. (2021). Organizational behavior 17th ed (17th ed.). Harlow Pearson Education.
Simamora, H. (2019). Manajemen Sumber Daya Manusia. Bagian. Penerbitan STIE YPKN.
Sugiyono. (2018). Metode Penelitian Pendidikan (Pendekatan Kuantitatif,Kualitatif Dan R&D). Alfabeta.
Syabanasyah, I., Rachmawati, E., & Hartono, B. (2023). The Influence of Transformational Leadership on Patient Safety Efforts. Jurnal Ilmu Dan Teknologi Kesehatan, 10(2), 150–161. https://doi.org/10.32668/jitek.v10i2.1008
Yin, R. K. (2017). Case study research and applications: Design and methods. Sage publications.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Visi Manajemen
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
