Peran Dukungan Organisasional Memediasi Pengaruh Toxic Workplace Environment Terhadap Kesejahteraan Karyawan Travel Agent U2B
DOI:
https://doi.org/10.56910/jvm.v10i1.490Keywords:
Toxic Workplace Environment, Organizational Support, Employee WelfareAbstract
This study aims to examine the impact of a toxic workplace environment on employee well-being, mediated by organizational support at U2B Company. The research variables consist of employee well-being as the dependent variable, the toxic workplace environment as the independent variable, and organizational support as the mediating variable. The research method employed is a quantitative associative approach with a sample of 92 employees from U2B Company. The research results are expected to provide theoretical contributions to human resource management and offer practical recommendations for U2B Company to enhance employee well-being through organizational support and improvements in the workplace environment. The limitations of the study include the limited population and the number of variables used. This research is expected to serve as a foundation for future studies to expand the scope of the variables investigated..
References
Anantha, W., & Pratiwi, E. (2022). Hubungan Antara Perceived Organizational Support Dengan Employee Wellbeing Pada Karyawan Di PT. X Majalaya. Jurnal Psikologi Insight. v6i2.
Anggina dan Andriani.2020 . The Effect of Work-Life Balance, Perceived Organizational Support and Self-Efficacy on Work Engagement. Volume 1. Nomer 2
Anggina, R., & Andriani, C. (2022). The Effect of Work-Life Balance, Perceived Organizational Support and Self-Efficacy on Work Engagement. Strategic Management Studies, 1(2).
Anjum, A., & Ming, X. (2018). Combating toxic workplace environment: An empirical study in the context of Pakistan. Journal of Modelling in Management, 13 (3), pp. 675-697.
Anjum, A., Ming, X., Siddiqi, A. F., & Rasool, S. F. (2018). An empirical study analyzing job productivity in toxic workplace environments. International journal of environmental research and public health, 15(5), 1035.
Badri, S., & Chieng, S. (2023). Prevalence of Toxic Work Environments and Their Impact on Wellbeing: Preliminary Findings among the Millennial Population. KnE Social Sciences. v8i20.
Brunetto, Y., Xerri, M., & Farr‐Wharton, B. (2021). The link between organizational support, wellbeing and engagement for emergency service employees: a comparative analysis. Public Money & Management.
Casimir. 2014, "The relationships amongst leader-member exchange, perceived organizational support, affective commitment, and in-role performance: A social-exchange perspective", Leadership & Organization Development Journal, Vol. 35 No. 5, pp. 366-385.
Chahyadi, F. (2023). Pengaruh organizational culture terhadap job stres yang dipengaruhi oleh workplace ostracism dan workplace incivility di bank bjb cabang balaraja. Res Publica: Journal of Social Policy Issues, 2(1), 41-60.
Cherlyn, C., & Sentoso, A. (2022). The effect of toxic workplace environment mediated by organizational culture, work environment, organizational support and employee well-being on employee well-being in the hospitality. Enrichment: Journal of Management, 12(5), 4189-4197.
CHERLYN, Cherlyn; SENTOSO, Antony. Performance Appraisal System At Mitra Uniform Batam. Concept - Conference on Community Engagement Project, vol. 3, no. 1, p. 509-514
Choi, W., Goo, W., & Choi, Y. (2022). Perceived Organizational Support and Knowledge Sharing: A Moderated-Mediation Approach. SAGE Open, 12.
Dai, K., & Qin, X. (2016). Perceived organizational support and employee well-being: Based on the research of organizational identification and organizational justice. Open Journal of Social Sciences, 4(12), 46-57.
Detik.com (2024). Diunduh pada website https://www.detik.com/bali/berita/d-7319414/buruh-di-bali-demo-tuntut-hapus-karyawan-kontrak-sektor-pariwisata
Dr. Winda Kustiawan, Ma, Abdillah Taufiqurrohman, Arif Syafii, Aghna Zainina, Nurdini Lady Taminta, Nabilah Miftahul Jannah, Putri Imelda (2022). Teori Pertukaran Sosial. Jurnal Telekomunikasi, Kendali Dan Listrik. Vol. 3 – No.1. Hal 11-16.
Endah. Kaba Cindua Mato. 2015:44
Ghozali, I. (2016). Aplikasi Analisis Multivariete dengan Program IBM SPSS 23 (Edisi 8). Semarang: Badan Penerbit Universitas Diponegoro.
Hardiyanti F. 2022. Management and procurement of sweet orange production input research center for orange plants and subtropical fruit (Balitjestro), Batu city, East Java. Economic, Management, and Social sciencesjournal(ECOMANS), volume 1, nomer 1,hal. 8-14
Hardiyanti, R., Nasedum, I. R., & Fitriani, F. (2022). Strategi Coping Perawat Dalam Menghadapi Stres Kerja Selama Masa Pandemi Covid-19: penelitian kualitatif. Health Information: Jurnal Penelitian, 14(2), 168-176.
Pratiwi, M. R. (2019). Pengaruh Keadilan Distributif dan Keadilan Prosedural terhadap Keterikatan Karyawan dengan Persepsi Dukungan Organisasional sebagai Variabel Mediasi pada PT. Bangun Persada Kahuripan (Doctoral dissertation, Universitas Negeri Padang).
Purba, B. (2018). Analisis Pengaruh Kesejahteraan Karyawan Terhadap Semangat Kerja Karyawan Pada PT. Asuransi Jiwasraya (Persero) Medan. Jurnal Manajemen Dan Bisnis, 150-162.
Putranti, H. R. D., Suparmi, S., & Suprapti, S. (2021). Analisis Perceived Organizational Support, Quality Culture, dan Kepuasan Kerja sebagai Second-Order Factor terhadap Turnover Intention Karyawan Generasi Y di ATC (Air Traffic Control). Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 10(2), 258-277.
Rahmawati, R. (2021). Analisis Pengaruh Kualitas Pelayanan, Kepuasan Pelanggan Dan Kepercayaan Terhadap Loyalitas Pelanggan Traveloka (Studi Pada Pengguna Traveloka Di Dki Jakarta) (Doctoral Dissertation, Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta).
Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021). How toxic workplace environment effects the employee engagement: The mediating role of organizational support and employee wellbeing. International journal of environmental research and public health, 18(5), 2294.
Şanliöz, E., Sağbaş, M., & Sürücü, L. (2022). The Mediating Role of Perceived Organizational Support in the Impact of Work Engagement on Job Performance. Hospital Topics, 101, 305 - 318.
Variabel Intervening (Studi Pada Pt. Buana Alam Tirta Gembira Loka Zoo Yogyakarta) (Doctoral Dissertation, Universitas Mercu Buana Yogyakarta).