Analisis Motivasi Kerja dan Lingkungan Kerja serta Pengaruhnya terhadap Kinerja Karyawan di Hotel Kridawisata Lampung
DOI:
https://doi.org/10.56910/gemawisata.v21i3.774Keywords:
Motivation, Work Environment, Employee Performance, Productivity, Workplace SatisfactionAbstract
This study aims to analyze the influence of intrinsic motivation, work atmosphere, and work environment on employee productivity and performance at Hotel Kridawisata Bandar Lampung. A total of 30 employees from the hotel were selected as the population for this study, using a saturated sampling approach to obtain a representative sample. Data was collected through questionnaires and analyzed using SPSS version 25.0 to examine the correlation and influence between independent variables (work motivation and work atmosphere) and employee performance. The analysis revealed a significant positive correlation between employee work motivation and their performance, with a regression coefficient of 0.389. This indicates that higher work motivation leads to better performance. Additionally, the work atmosphere had a positive and significant impact on employee performance, with a regression coefficient of 0.467. These findings suggest that a supportive and comfortable work atmosphere can significantly enhance employee performance. Based on the obtained R-square value of 0.493 or 49.3%, it can be concluded that work motivation and work atmosphere have an influence on employee performance at Hotel Kridawisata. In other words, approximately 49.3% of the variation in employee performance can be explained by these two factors, while the remaining 50.7% is influenced by other factors not covered in this study. This highlights the importance of both work motivation and the work environment in driving employee performance. Therefore, it is recommended that the management of Hotel Kridawisata continue to improve employee motivation and create a more conducive work atmosphere. This will not only enhance employee performance but also contribute to improving the quality of hotel services, which in turn can increase guest satisfaction and the hotel's operational success.
References
Dewi, N. M. A. K., Sadjuni, N. L. G. S., & Diwyarthi, N. D. M. S. (2023). Pengaruh lingkungan kerja terhadap kinerja karyawan di Hotel PRL. TOBA: Journal of Tourism, Hospitality and Destination, 3(4). https://doi.org/10.55123/toba.v3i4.4434
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Semarang: Badan Penerbit Universitas Diponegoro.
Hasibuan, M. S. P. (2022). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
Herzberg, F. (2003). The motivation to work. New York: John Wiley & Sons.
Mahadewi, A. A. I. S., Diwyarthi, N. D. M. S., & Sabudi, I. N. S. (2024). Pengaruh lingkungan kerja terhadap kinerja karyawan di Fairfield Hotel. Journal of Hotel Management, 2(1).
Mangkunegara, A. A. A. P. (2019). Manajemen sumber daya manusia perusahaan. Bandung: Remaja Rosdakarya.
Mangkunegara, A. A. P. (2016). Manajemen sumber daya manusia perusahaan. Bandung: PT Remaja Rosdakarya.
Nugroho, S. A., & Santosa, A. (2024). Pengaruh lingkungan kerja, komunikasi dan motivasi kerja terhadap kinerja karyawan di Hotel Ramada by Wyndham Yogyakarta. Jurnal Pendidikan Tambusai, 8(1).
Putri, D. S., & Tarmizi, A. (2024). Pengaruh motivasi kerja, lingkungan kerja, dan budaya kerja terhadap kinerja karyawan Hotel Khalisma. Jurnal Portofolio, 3(2). https://doi.org/10.70704/jpjmb.v3i2.271
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). New Jersey: Pearson Education.
Robbins, S. P., & Judge, T. A. (2020). Organizational behavior (18th ed.). Pearson Education.
Sedarmayanti. (2017). Manajemen sumber daya manusia dan produktivitas kerja. Bandung: Mandar Maju.
Sedarmayanti. (2020). Manajemen sumber daya manusia, reformasi birokrasi dan manajemen pegawai negeri sipil. Bandung: Refika Aditama.
Sugiyarto, T. (2019). Manajemen sumber daya manusia dalam industri perhotelan. Jurnal Pariwisata Terapan, 3(1), 45-53. https://doi.org/10.32493/JJSDM.v1i3.1292
Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif dan R&D. Bandung: Alfabeta.
Sujarweni, V. Wiratna. (2016). SPSS untuk penelitian. Yogyakarta: Pustaka Baru Press.
Sunarsi, D. (2020). Pengaruh motivasi kerja dan lingkungan kerja terhadap kinerja karyawan hotel di wilayah Jakarta Selatan. Jurnal Ekonomi dan Manajemen, 21(1), 12-22. https://doi.org/10.32493/JEE.v1i3.3458
Wibowo. (2016). Manajemen kinerja. Jakarta: Rajawali.